Career Opportunities

The YFAC Bilingual Victim Advocate provides advocacy and case management services to adult and child victims of sexual assault, abuse, and family violence. The Victim Advocate assists with crisis intervention, makes referrals to appropriate social service organizations, and is a member of the multidisciplinary team.  The population served by YFAC includes a significant number of Spanish-speaking individuals; accordingly, it is essential that one or more YFAC Victim Advocates are bilingual—English/Spanish—to effectively provide services.

Essential Job Functions:

• Proficiently and fluently speaks, reads, and effectively communicates in both English and Spanish.
• Compassionately prepares victims and families for the investigation process upon arrival at YFAC.
• Frequently provides advocacy to victims of crime including serving as a courtroom escort, being a liaison with the prosecutor, and providing crisis counseling, safety planning, and referrals for housing/shelter.
• Regularly contacts victims and provides information regarding their legal rights, including the Crime Victim Compensation Program and victims, rights information.
• Efficiently provides on-going case management, consistent follow-up, and is available for the victim.
• Professionally communicates with multi-agency team.
• Frequently acts as liaison between victims and other law enforcement agencies and service providers.
• Effectively works under stressful, emotionally charged circumstances with clients in a trauma-informed way.
• Frequently refers victims for services from legal, mental health, and other providers.
• Accurately documents required information in a Windows-based case tracking system.
• Capably demonstrates strong team building, problem solving, and communication skills.
• Effectively spends approximately 15-20% of time on community outreach, engagement, and training specifically to the Hispanic community, businesses, and residents of Yavapai County.
• Regularly maintains victim resource literature, ensuring that they are current and organizes them in multiple formats.
• Occasionally travels within Yavapai County to meet with victims. Occasional statewide or out-of-state travel with the possibility of overnight stays related to professional development.

Other Job Functions:

• Facilitates population focused support groups and Mandatory Reporter Trainings.
• Provides community awareness/outreach presentations on agency programs.
• Attends and participates in team meetings, staff development trainings, and case reviews.
• Assists with volunteer training and recruitment, and fundraising activities.
• Field work is infrequent but may include meeting in clients’ homes or transporting clients to incident-related appointments.
• Be available to cover after-hours shifts as needed when there is a shortage of on-call staff.
• Other duties as assigned.

Minimum Education and Experience Qualifications:

• Bachelor’s Degree in Social or Behavioral Science, Criminal Justice, or a closely related field, and/or a minimum of two years’ experience in social services, behavioral science, criminal justice, victim advocacy, counseling, or social work is required.
• Must possess a valid driver’s license and be able to travel in-state or out-of-state with the possibility of overnight stays.
• Must successfully receive and maintain a Fingerprint Clearance Card from the Arizona Department of Public Safety.
• Training or experience working with a wide variety of individuals (including but not limited to) from various communities with distinct cultural needs, the physically or mentally disabled, those with addictions, and homeless individuals, is required.
• Must demonstrate a commitment to the mission of Prevent Child Abuse Arizona and YFAC.
• A working knowledge of the Yavapai County court system, law enforcement procedures, area social service system, and victim’s rights, is preferred.
• A working knowledge of techniques and principles of crisis intervention, community resources, case management, and data collection and statistics, is preferred.
• Proficiency with Microsoft Office products, computer skills, and operation of standard office equipment is preferred.

Physical Requirements and Work Environment:

• Approximately 60% of worktime is spent at a desk in the YFAC office using a computer and telephone; the remainder of the time is spent moving about the office to complete duties or attending off-site events and community outreach.
• The employee must be able to ambulate around the office, court room, etc. either on their feet or with an assistive device.
• Offices are temperature-controlled environments.
• The employee must be able to effectively communicate orally and written with others in-person, by phone and through electronic devices.
• Duties include lifting items that typically do not weigh more than 10 pounds.
• Must be able to work flexible hours which may include late nights, weekends, and occasional on call time.

Reports to: Victim Advocate Supervisor

Status: Full-time, hourly, 40 hours per week

Salary range: $20.50 -$22.00-hour DOE, with benefits

Submit your résumé, a cover letter, and a completed employment application to PO Box 26495, Prescott Valley, AZ 86312, or email pcaazhr@pcaaz.org

Download Employment Application Form