Career Opportunities at YFAC

The Yavapai Family Advocacy Center (YFAC) Victim Advocate provides advocacy and case management services to adult and child victims of sexual assault, abuse and family violence. The Victim Advocate assists with crisis intervention, makes referrals to appropriate social service organizations, and is a member of the multidisciplinary team.

Essential Job Functions:

• Prepare victim and family for the investigation process upon arrival at YFAC.
• Regularly provides advocacy to victims of crime including courtroom escort, crisis counseling, safety planning, referral for housing/shelter, and liaison with prosecutor.
• Contacts victims and provides information regarding their lawful rights, including the Crime Victim Compensation Program and Crime Victim Rights information.
• Efficiently provides on-going case management, consistent follow-up, and availability for the victim.
• Professionally communicates with multi-agency team.
• Frequently acts as liaison between victims and other law enforcement agencies or service providers.
• Effectively works under stressful, emotionally charged circumstances with clients in a trauma-informed way.
• Frequently refers victims for services from legal, mental health, and other providers.
• Accurately document required information in a windows based case tracking system.
• Capably demonstrates strong team building, problem solving, and communication skills.
• Regularly maintains victim resource literature, ensuring that they are current and organizes them in multiple formats.
• Travels within Yavapai County to meet with victims. Occasional statewide or out of state travel with the possibility of overnight stays related to professional development.

 Other Job Functions:

• Facilitates population focused support groups and Mandatory Reporter Trainings.
• Provides community awareness/outreach presentations on agency programs.
• Attends and participates in team meetings, staff development trainings, and case reviews.
• Assists with volunteer training and recruitment, and fundraising activities.
• Field work is rare but may include meeting in client’s homes or transporting clients to incident-related appointments.
• Be available to cover after-hours shifts as needed when there is a shortage of on-call staff. Duties include:
  • Be available to answer phone immediately and respond to/open the YFAC facility within an hour.
  • Timely contact of necessary agencies/professionals in accordance to protocol.
  • Proficiently coordinate activities to best serve the needs of the victim and professionals.
  • Provide advocacy and crisis support and develop emergency safety plan with victim.
• Other duties as assigned.

Minimum Education and Experience Qualifications:

• Bachelor’s Degree in Social or Behavioral Science, Criminal Justice or a closely related field, and/or a minimum of two years’ experience in social services, behavioral science, criminal justice, victim advocacy, counseling or social work.
• Must possess a valid driver’s license and be able to travel in-state or out of state with the possibility of overnight stays.
• Must be able to successfully receive a fingerprint clearance card.
• Training or experience working with a wide variety of individuals (including but not limited to) from various communities with distinct cultural needs, the physically or mentally disabled, those with addictions, and homeless individuals.
• A working knowledge of the Yavapai County court system, law enforcement procedures, area social service system, and victim’s rights. (preferred)
• Must demonstrate a commitment to the mission of Prevent Child Abuse Arizona and YFAC.
• A working knowledge of techniques and principles of crisis intervention, community resources, case management, and data collection and statistics. (preferred)
• Proficiency with Microsoft Office products, computer skills, and operation of standard office equipment.

Physical Requirements and Work Environment:

• Approximately 80% of worktime is spent at a desk in the YFAC office using a computer and telephone; the remainder of the time is spent moving about the office to complete duties or attending off-site events.
• The employee must be able to ambulate around the office, court room, etc. either on their feet or with an assistive device.
• Offices are temperature-controlled environments.
• The employee must be able to effectively communicate orally and written with others in-person, by phone and through electronic devices.
• Duties include lifting items that typically do not weigh more than 10 pounds.
• Must be able to work flexible hours which may include late night, weekends, and occasional on call time.

Reports to: Director of Yavapai Family Advocacy Center

Status: Full-time, hourly, 40 hours per week

Salary range: $19 – $22 hour DOE, with benefits

Submit your résumé, a cover letter, and a completed employment application to PO Box 26495, Prescott Valley, AZ 86312, or email pcaazhr@pcaaz.org

Download Employment Application Form

Purpose of Position: Provide weeknight and/or weekend on-call response to victims of sexual assault and/or child abuse to assist Law Enforcement and/or Department of Child Safety professionals needing the resource of the Yavapai Family Advocacy Center. On-call shifts are both overnight from 5pm – 8am on weekdays and 24-hour shifts on weekends and holidays.  Shifts are assigned based on staff availability.

On-call staff are required to be available the entire time of their shift to answer the after-hours phone and must be able to respond to the advocacy center within 30 minutes when needed.  On-call staff will only be paid for time spent responding to a call.

Responsibilities:

• Open the Yavapai Family Advocacy Center facility in response to the immediate needs of Yavapai County Law Enforcement Agencies or Department of Child Safety.
• Contact necessary agencies/professionals in accordance to protocol.
• Coordinate activities to best serve the needs of the victim and the professionals.
• Gather and record information from the victim and professionals.
• Maintain an environment necessary to make the victim feel safe and minimize further trauma.
• Perform other duties as assigned.

Qualifications:

• Compassion and empathy for victims and their families.
• Excellent communication and listening skills.
• Ability to maintain confidentiality.
• Familiarity with local community resources.
• Computer knowledge.
• Ability to work without close supervision.
• Ability to respond within thirty (30) minutes.
• Ability to obtain a fingerprint clearance card and pass a background check.

Submit your résumé, a cover letter, and a completed employment application to PO Box 26495, Prescott Valley, AZ 86312, or email pcaazhr@pcaaz.org

Download Employment Application Form